to contribute to the positive growth of their city. Their West Terminal Expansion and Rehabilitation Project, with new and repurposed gates, boasts a variety of areas for travelers to choose from. Lexi Thomas, Customer Experience Supervisor, showed us around, explaining that they had “outgrown their space, and the design of the expansion sets the stage for people coming into Fort Wayne.” She pointed out that the design is “tasteful, but not sterile, and the internet surveys from travelers show a lot of positive feedback.” We couldn’t agree more with a Customer Service Survey comment on their website “Love the new design! It’s light, bright, and modern. Very elegant.” We love the multitude of comfortable lounge options they provide using our modular Gee Lounge in cheerful fabrics.
They did a wonderful job providing many different spaces for travelers to feel cozy in, while still being connected to the larger, bright open space. It’s a welcoming and sophisticated impression for people coming to this growing city. Now that they’re equipped for bigger aircraft and broken ground on their East Terminal Expansion and Rehabilitation Project, we look forward to seeing what they do next!
